Frequently Asked Questions
Ambiente will try to meet your every need. We place custom orders, and will always go an extra mile to make sure you get the ideal piece that your home deserves, wheather it takes a special color or special material. Feel free to ask any questions. We are willing to mail you samples of finishes to help you make the right choice.
Yes, but only on orders delivered or picked up in North Carolina (7.75 %). We do not charge tax on out of state orders.
Price shown does not include shipping. Shipping charges will vary based on items ordered. Shipping charges are always stated during the checkout process. Ambiente will ship within the continental United States. We are not able to coordinate international shipping at this time. We offer curbside delivery. This delivery service is generally to your curb. You will be responsible for carrying the product from the back of the truck into your home. If you are ordering a very large item, please keep in mind that you may need a couple of people to help unload it. We do offer white glove service delivery. Please give us if you are interested in white glove service delivery.
Your order can be completed online by simply clicking the "Add to cart" button next to the item you wish to order. The secure server will protect and scramble all of your shipping and credit card numbers with Industry-Standard SSL encryption technology. If you feel more comfortable you may phone or fax your order. However, placing your order online is extremely safe and secure. Your privacy and security is our number one priority.
Most items are in stock and usually leave our warehouse within 2-3 business days. However if the item is not in stock and has to be special ordered it may take up to 2-4 weeks. You will be informed of estimated time of arrival prior to placing an order. If you are ordering custom made item delivery may take a little bit longer.
We make every effort to provide high quality images, and measurements to assist you in selecting your furniture. However, images may vary in color depending on your monitor color settings. Sometimes measurements are rounded off, and occasionally they will vary slightly from the description. If precise dimensions or colors are critical to your order we suggest contacting us by phone or e-mail in order to further assist you. Please note: We are not responsible for color variations or measurements that slightly off (two inches or less). All Returns will be subject to our return policy.
You can cancel an order within 2 days of placing an order. After 2 days we do not accept cancellations, but you can return you furniture.
Customer satisfaction is our top priority. If you are unsatisfied for any reason with your purchase, you can return or exchange it within 7 days of delivery. Returned items must be new and in unused condition. To return you furniture please call us at (919)572-2870. Shipping charges are non-refundable. You will be responsible for shipping furniture back. All returns for any reason are subject to a 10% restocking fee. Returns are only accepted in their original boxes, and should be unassembled.
Our staff is full trained to offer any assistance to help you. Our excellent packaging and shipping experience reduces the chances of damage. However, in the event of damage please do not sign the Bill of Laden (delivery receipt), notify us and the shipping company immediately. Damages to items shipped must be noted on the delivery receipt and reported to us immediately. If there are partial damages or shortages, accept the good items and list damages/shortages on the delivery receipt. If the product is refused and damage is noted on the delivery receipt; we will send free replacement parts to correct the problem, repair the furniture or replace the product at our discretion. We are not responsible for any damages not reported at time of delivery.
We accept Visa, MasterCard, American Express, Discover Cards, Checks and cash. We also offer 90-day same as cash financing or extended financing options - just ask our sales associates for details.
Manufacturers of those items do not allow to advertise price for their products. Please call at 877-590-1122 for pricing.
We offer 100% no interest financing for qualified buyers. For additional details please contact us at 877-590-1122.
Let Ambiente Furniture furnish your home with unmatched collection of modern and contemporary furniture. Modern office furniture, modern kitchen furniture, modern bedroom, modern living room furniture, modern sectionals – you will find it at Ambiente. Make your living room a family gathering spot with our modern furniture designs, modern sofas, and modern tables and more. Find modern furniture for your bedrooms to create your sanctuary of sleep. Our modern kitchens by Scavolini will let you entertain in style. Choose modern furniture set for a real deal. We offer the best European brands in leather furniture like Natuzzi, Natuzzi Editions, Italsofa, W. Schillig, Fjords and Gamma. Styles available in leather sofas, love seats, or sectionals in Leather or Microfiber. Our collection also includes Tonin Casa, Cattelan Italia, Skovby, Mobican, Doimo, ALF and American Leather comfort sleepers.
